Help Center

Frequently asked questions

Everything you need to know about selling gift cards on NovaCard.

How fast do I get paid after submitting a card?

Most cards clear within 10-20 minutes once verified. High-risk cards may require manual review.

Can I upload images instead of entering card codes?

Yes. You can upload front/back images and our team will verify the balance for you.

How are rates calculated?

Rates are pulled from live buyer demand, risk signals, and liquidity pools on the platform.

What payout methods are supported?

Bank transfer, mobile money, and USDT are available depending on your region.

Still need help?

Our support team responds in under 10 minutes during market hours.

Contact support

Novacard Market

Liquidate gift cards with bank-grade speed and insight.

24/7 liquidity, real-time rates, and compliance-first payouts for sellers across Africa, US, and EU corridors.

Marketplace

  • Live rates
  • Seller dashboard
  • Security & compliance
  • Liquidity partners

Support

  • help@novacard.com
  • +233 50 112 9032
  • Telegram: @novacardmarket
  • Terms & privacy
Built for real-time gift card liquidity. All rights reserved.